Terms of Service

1. Agreement to Terms

By engaging BranCodeX (“we”, “us”, “our”) for web development services or by using this website, you (“Client”, “you”) agree to be bound by these Terms of Service. If you do not agree, do not use our services.

These terms apply to all projects, consultations, and contracts between BranCodeX and any client, regardless of location.

2. Services

BranCodeX provides the following services:

• Custom website and web application development
• Landing page and e-commerce store design
• UI/UX design and branding
• Website maintenance and updates
• SEO and performance optimisation

The exact scope of work for each project is defined in a separate project proposal or contract signed by both parties. These Terms apply alongside that agreement.

3. Project Process & Timeline

Once a project is agreed upon, we will provide an estimated timeline. Timelines are estimates, not guarantees. Delays caused by late delivery of client materials (content, images, feedback) are not the responsibility of BranCodeX and may extend the timeline without penalty.

We will keep you updated throughout the project with regular check-ins. You are expected to provide feedback within a reasonable timeframe (typically 3–5 business days per revision round).

4. Payment

Payment terms are outlined in the individual project proposal. Unless otherwise agreed in writing:

• A 50% deposit is required before work begins.
• The remaining 50% is due upon project completion, before the final files or live deployment are handed over.
• Invoices unpaid after 14 days may incur a late fee of 5% per month.

All prices are quoted in USD or XAF as agreed. Payments accepted via bank transfer, Mobile Money (MTN/Orange), PayPal, or other methods agreed in the proposal.

5. Revisions

Each project package includes a defined number of revision rounds as stated in the proposal. Additional revisions beyond the agreed scope will be billed at our current hourly rate or a flat fee agreed in writing before work begins.

A “revision” means adjustments to approved designs or copy — it does not include new features or significant scope changes, which are treated as new work.

6. Intellectual Property

Upon receipt of full payment, you own all final deliverables, including the website design, custom code, and content created specifically for your project.

BranCodeX retains the right to:

• Display your project in our portfolio and case studies unless you request otherwise in writing before project completion.
• Retain ownership of any reusable code libraries, frameworks, or tools developed independently and used within your project.

Third-party assets (fonts, stock images, plugins, npm packages) remain subject to their own licences. It is your responsibility to ensure you have the appropriate licences for any content you provide to us.

7. Client Responsibilities

You agree to:

• Provide accurate, complete, and lawful content and materials for the project.
• Not request content that is illegal, defamatory, or infringes third-party intellectual property.
• Respond to requests for feedback and approval in a timely manner.
• Pay all invoices by the agreed due dates.

8. Cancellation & Refunds

If you cancel a project after work has commenced, you forfeit the deposit and must pay for all work completed up to the cancellation date, calculated at our standard hourly rate.

If BranCodeX cancels a project for any reason, any deposit paid will be refunded in full within 14 days.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the project (business plans, unreleased products, internal processes). This obligation survives the end of the project for a period of two (2) years.

10. Limitation of Liability

BranCodeX's total liability for any claim arising out of or relating to our services is limited to the total fees paid by you for the specific project giving rise to that claim.

We are not liable for indirect, incidental, special, or consequential damages, including lost profits or data, even if advised of the possibility of such damages.

We are not responsible for third-party services (hosting providers, domain registrars, payment gateways) used by your website after handover.

11. Website Use

You may use brancodex.com for lawful purposes only. You must not:

• Attempt to gain unauthorised access to our systems.
• Scrape, copy, or reproduce our content without permission.
• Use our AI chat (Brandon) in a way that violates Groq's or our own terms.

12. Governing Law

These Terms are governed by the laws of the Republic of Cameroon. Any disputes that cannot be resolved amicably will be submitted to the competent courts of Bamenda, Cameroon, unless both parties agree in writing to an alternative dispute resolution mechanism.

13. Changes to These Terms

We may update these Terms at any time. The “Last updated” date at the top reflects the most recent revision. Continuing to use our services after an update constitutes acceptance of the revised Terms.

14. Contact

If you have questions about these Terms, please contact:

BranCodeX — Beng Brandon Che
Bamenda, Cameroon
contact@brancodex.com
WhatsApp: +237 654 155 218